FAQ

Login with HoHoLink allows users to login to registered third party websites or apps ('clients') using their HoHoLink user name and password. Clients may ask the user to share some personal information from their HoHoLink profile, including name, email address, and zip code.

To verify if your user account is set-up, you may try to logon using the username and password provided to you via email from HoHoLink.  This username and password is provided upon approval. If you did not receive an email from us with a username and password then your account may not be setup.  To determine your account status please email or phone:

 

Email:   cs@hoholink.com

Enter your username in the Username entry box provided on the login screen.  Select the Forgot your password? link.  A dialog box will be displayed asking if you “Are sure you would like to reset your password”.  Select yes, your password will be emailed to you at the email address you provided when you were setup as a user.

Please send an email to our Customer Service (cs@hoholink.com) and state that you have lost or forgotten your username and password.  Your password will be reset and you will receive an email with your username and password at the email address on record.  Please provide your name, organization, phone number and role when corresponding to Customer Support.

Please note that usernames, passwords and other security information will not be provided over the phone.  Never provide your username and password to other individuals or organizations.  HoHoLink will never ask you for your username and/or password.

A owner's account is if you currently own a foreign/overseas property. This account provides the owner with information related to their country/city and provide information on local serivce provider whom can provide services for their property.

A vendor's account is when you are a serivce provided in the country/city currently listed in your business registration. This allows the vendor to see and receive request for quotation from owners who currently have overseas property at the country/city the vendor resides.

Token is a form of platform currency related to the Vendor. Vendor must purchase and spend token in order to provide services for owner's request.

HoHoLink currently provides home service in the following catergory.

- Repair & Renovation

- Cleaning

- Pest Control

- Gardening

- Snow Removal

- Laundry and Dry Cleaning

- Moving & Relocation

- Property Management

- Air Purfication

HoHoLink provide a platform linking service provides with real home owners.
Home owners who are overseas and cannot manage their existing properties.
Vendors can linkup with home owner, and bid for available projects that best suit their company. 

Select the Contact Us link on the login page.  Contact the HoHoLink customer service to addressing your question or concern.

 

Application Procedures